Effective Date: 11/01/2024

At The Collector’s Dial, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or interact with us.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

• Personal Information: Name, email address, phone number, mailing address, payment details, and any information you provide when filling out forms on our website, such as trade-in forms or purchase inquiries.
• Watch Information: Details about watches you want to sell or trade, including make, model, condition, and valuation expectations.

B. Automatically Collected Information

• Log Data: Your IP address, browser type, operating system, pages viewed, time spent on the site, and other diagnostic data collected automatically when you visit our website.
• Cookies: Small text files stored on your device to improve your browsing experience and gather website usage data.

C. Third-Party Data

We may receive additional information about you from payment processors (e.g., PayPal or Stripe) to complete transactions securely.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our services, such as processing purchases, trade-ins, and inquiries.
• To improve the website experience by analyzing website usage and user behavior.
• To communicate with you about your orders, inquiries, or promotional updates (if you opt-in).
• To comply with legal obligations, such as fraud prevention and tax compliance.

3. Sharing of Information

We do not sell your personal information to third parties. However, we may share your data in the following cases:

• Service Providers: We may share your data with trusted third-party vendors (e.g., payment processors or shipping companies) to fulfill orders or provide services.
• Legal Compliance: We may disclose your information if required to comply with applicable laws, regulations, or legal proceedings.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

A. Access and Correction

You can request a copy of the personal data we hold about you or request corrections to inaccurate information.

B. Deletion

You may request that we delete your personal information, subject to any legal retention requirements.

C. Opt-Out

You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails or by contacting us directly.

D. Data Portability

Where applicable, you have the right to request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at watches@thecollectorsdial.com

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These may include:

• Necessary Cookies: Enable essential website functionality.
• Analytics Cookies: Help us understand user behavior and improve site performance.

You can manage your cookie preferences through your browser settings. Disabling cookies may impact the functionality of our website.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is entirely secure. Please use caution when providing sensitive information online.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect information from children. If we learn that we have collected information from a child, we will delete it promptly.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Email: watches@thecollectorsdial.com
• Mailing Address: 1780 Welham St, Ste 403, Orlando, FL 32814